Wholesale Factory Direct | Global OEM/ODM Service | Bathroom Safety & Mobility Aids
Frequently Asked Questions
Find quick answers to your questions about our products, services, and cooperation.
What's your MOQ?
We have flexible MOQ: 50-100 pcs for sample order, 500+ pcs for bulk order. Custom MOQ can be negotiated based on specific product requirements.
How long for sample making?
Typically 3-7 days for standard samples and 7-10 days for custom samples (with specific logo or material requirements).
What's the production lead time?
Standard lead time is 15-25 days for bulk orders. This depends on the order quantity and our current production schedule.
What compliance documents can you provide?
Available documentation varies by product and target market. Please contact us with the product and destination country so we can confirm the applicable material, testing, and compliance documents before ordering.
Can you customize products and packaging?
Absolutely. We provide full OEM/ODM custom services, including product design, logo printing, customized packaging, and localized labels.
What shipping terms do you accept?
We offer flexible shipping options including EXW, FOB Shenzhen, CIF, and DDP (Door to Door) to suit your logistical preferences.
How about your after-sales service?
We review quality concerns promptly and normally respond to after-sales inquiries within 24 hours.
