Privacy Policy for Charisticare

Effective Date: June 20, 2026

Charisticare ("we," "our," or "us") operates the website located at https://charisticare.com. We are committed to protecting the privacy and confidentiality of our business partners, clients, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our B2B platform, inquire about our medical and rehabilitation care solutions, or engage in wholesale, OEM, or ODM cooperation with us.

1. Information We Collect

As a professional B2B manufacturer and exporter, the information we collect is strictly intended to facilitate business communication and fulfill corporate requests. We collect information in the following ways:

• Information You Provide Voluntarily: When you request a quote, submit an inquiry, or contact our export sales team, we may collect your personal and business details, including your full name, corporate email address (such as Arthur.xie@charistihome.com), business phone/WhatsApp number, company name, factory or office address, and specific details regarding your product requirements.
• Automatically Collected Information: When you access our website, our servers may automatically log standard data provided by your web browser, such as your IP address, browser type, operating system, referring pages, and the specific product categories you browse on our site.

2. How We Use Your Information

We utilize the collected information exclusively to support and enhance our business relationship with you, specifically for processing product inquiries, facilitating OEM/ODM adjustments, and managing order fulfillment.

3. Data Protection and Confidentiality

We implement stringent technical and organizational security measures to protect your proprietary business inquiries, custom design blueprints (for OEM/ODM projects), and contact records. Access to your data is strictly confined to authorized members of our export, engineering, and logistics teams.

4. Contact Our Export Team